SCGENCO / Help

Frequently Asked Questions

From idea to project agreement: clear answers about studios, process, privacy and usage rights.

General

What services does SCGENCO offer?

Discuss websites, custom web applications, business software, appointment design, personalized music and creative digital services. Final scope is agreed separately.

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Who provides the services?

SCGENCO is the personal brand used by Sabri Caner Genco for individual services. The site does not claim an incorporated company or large team.

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Can I request a fully custom project?

Yes. You do not have to choose a template. Describe goals, users, processes and needs; a feasible scope and quotation are assessed together.

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Can I leave the design to SCGENCO?

Choose the design-for-me path in the project brief and describe your needs. Creating a studio draft is optional.

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How can I contact SCGENCO?

The confirmed email is s.canergenco@gmail.com. You can also use WhatsApp and LinkedIn from Contact; external services have their own terms.

Get in touch ↗

Website development

Can I request a mobile-friendly website?

Yes. Target screens and browsers are included in the agreed scope. Studio desktop/tablet/mobile previews help explore the concept; the final product is developed and tested separately.

Can I request a Turkish and English website?

Yes. Language count, content/translation responsibilities and per-language pages are agreed. Changing editor language does not automatically translate your custom text.

Does my draft automatically publish a website?

No. The studio creates a design concept. Development, domain, hosting, content and launch require separate scope.

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Who owns the domain and hosting?

Account ownership, access, costs and renewal responsibilities must be explicit in the project agreement. A design license does not automatically determine them.

Intellectual Property & Usage License ↗
Is source code or source-file delivery included?

Internal tools or repositories are not automatically delivered. Source files, documentation and maintenance rights are defined in the written scope.

Intellectual Property & Usage License ↗

Custom software

Can we build software around my business workflows?

Describe workflows, user roles, reports and integrations. Feasibility and phases are quoted after discovery; portfolio demos are not ready production systems.

Create a project brief ↗
Can a project integrate with existing systems?

API access, provider terms, data quality and security are reviewed. Integration is not guaranteed before third-party access is verified.

Does this site have customer accounts or an order portal?

Not currently. The site offers browser project preparation and email drafts. Customer accounts, administration and automated order tracking are not presented as implemented.

Are maintenance and future development included?

Support duration, scope, access and further development are agreed separately. An inquiry is not a promise of unlimited maintenance or free additions.

Appointment systems

Can I request a custom appointment system?

Yes. Describe services, staff, schedules, roles and notification needs. Moving from the demo concept to a production system needs separate development and safeguards.

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Are demo appointments real?

No. No reservation is sent to a real business. Booking and management screens are fictional browser demonstrations.

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Should I enter health information in the dental demo?

No. Do not enter real patient, customer or medical information. Explore with sample services and fictional staff.

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Are demo bookings included in JSON exports?

Design JSON carries services, staff and appearance, not the session’s demo bookings. It is not a backup of real records.

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Personalized music

Can I request a personalized song?

Yes. Include the occasion, recipient, story, style and mood preferences. Final production follows scope and agreement.

Can I provide my own lyrics?

Yes. Edit your own lyrics or request writing. You need the right to use supplied material; lyrics and recording rights are assessed separately.

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Does Music Studio generate audio?

No. It turns stories, lyrics and musical preferences into a readable concept. Example recordings are pre-existing audio files.

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Can I use delivered music in advertising?

Advertising, social media and commercial permissions depend on deliverables and production inputs and are set in a written license. Automatic commercial rights are not assumed.

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Is exclusive music ownership guaranteed?

No. Lyrics, composition, recording, artwork, third-party and AI-assisted outputs are assessed separately. Only legally grantable rights and verified terms can be promised.

Intellectual Property & Usage License ↗

Studios and drafts

Is payment required to create a studio draft?

Current studios have no payment step; you can prepare a browser concept. This does not mean final development or music production is free.

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Can I change a draft after creating it?

Yes. Use supported editor controls and review again. A saved/exported file is the earlier snapshot; explicitly save the updated version.

Can I export my configuration?

Studios offer validated JSON transfer. Full web packages may carry image bytes; full project packages may include contact and creative text. Review before sharing; files are not automatically transmitted.

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Are drafts stored on your servers?

No draft-storage backend exists in the app. Memory, explicit local saves and tab snapshots are distinct. Hosting may process site requests; that does not mean drafts are uploaded.

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Pricing and quotation

How do I request a quote?

Complete the project brief, optionally attach a studio design and review the prepared text. Open the email draft and complete sending yourself; attach JSON manually.

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Is a quote request a binding order?

No. The site supports discussion and quotation preparation. Acceptance and binding effect of an actual quotation follow its written terms; preparing a form is not order confirmation.

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How is project pricing determined?

Scope, pages/workflows, integrations, content, revisions and usage rights are assessed. Sample product prices in previews are not service prices.

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Are payments or subscriptions processed here?

No payment/subscription infrastructure currently exists. Payment terms, milestones and external-service costs are agreed per project.

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Delivery and revisions

How long does delivery take?

No fixed time is given before scope and inputs are clear. Schedule, dependencies and customer feedback are addressed in the project agreement.

How are revision requests handled?

Revision limits, scope, feedback method and acceptance criteria are agreed. Out-of-scope changes are reassessed for time and price impact.

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Can I request additional features later?

Yes, you can request them. Feasibility and impact on the existing solution are reviewed; additional scope and terms are agreed in writing.

What should I prepare before starting?

Prepare goals, examples, content, brand assets, needed integrations and usage expectations. Do not put secret credentials in forms or JSON files.

Privacy and rights

Who owns intellectual property?

The intended model retains reserved rights in eligible original work with the provider; customers receive an agreed usage license. Protection and chain of title are assessed per deliverable; not all material rights automatically pass to SCGENCO.

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Can I use my completed website commercially?

You may operate it under the commercial license granted in the agreement. This does not automatically authorize reselling templates/source code or sublicensing to other businesses.

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Can I modify the delivered website?

Modification, maintenance and source-access rights are agreed. Expressly granted rights are not removed by this policy; third-party licenses remain applicable.

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How is my contact information handled?

Browser form drafts are not sent automatically. Explicit project snapshots may save contact fields; if you send email, providers process the message. Purposes and outstanding issues are in the processing notice.

Personal Data Processing Notice ↗
How do I exercise my data protection rights?

Send privacy questions to s.canergenco@gmail.com. Valid formal request channels and procedures are still being confirmed; the notice explains rights and this limitation.

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What happens if I clear browser data?

Theme and local/tab drafts may be lost; there is no server backup. Earlier downloads and sent emails are not deleted by browser cleanup.

Cookies & Browser Storage Policy ↗

SCGENCO / Get in touch

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Let's clarify scope, usage rights and expectations together.

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